Is browsing always slow in Internet Explorer? Does it frequently stop responding (hang), or stop working (crash)? Do you receive error messages that indicate that Internet Explorer has "encountered a problem and needs to close"? Or that a Visual C++ "runtime error" has occurred in Iexplore.exe?
If so, then you might want to try resetting Internet Explorer. When you reset Internet Explorer settings, all add-ons and customizations are deleted, and you basically start with a fresh version of Internet Explorer. This article helps you reset Internet Explorer.
Fix this problem
Microsoft Fix it 50195
Note This fix does not work in Windows 7. Instead, you can use the Internet Explorer troubleshooters to achieve this automatically.
Note This wizard may be in English only; however, the automatic fix also works for other language versions of Windows.
Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.
If the problem is caused by damaged or incompatible Internet Explorer settings or add-ons, you can usually resolve the problem by resetting Internet Explorer settings.
To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:
Exit all programs, including Internet Explorer (if it is running).
If you use Windows XP, click Start, and then click Run. Type the following command in the Open box, and then press ENTER:
If you use Windows Vista, click StartCollapse this imageExpand this image. Type the following command in the Start Search box, and then press ENTER:
The Internet Options dialog box appears.
Click the Advanced tab.
Under Reset Internet Explorer settings, click Reset. Then click Reset again.
When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.
Start Internet Explorer again.
To reset Internet Explorer automatically, click the Fix this problem link. Then click Run in the File Download dialog box, and follow the steps in this wizard.